Why is the counseling fee important?
At SWFL Counseling, LLC, we believe that financial consideration is a necessary and encouraged part of the counseling process. Our fees reflect the value of our counseling services. We expect our clients to pay at (or before) the time of the session, unless prior arrangements have been made with your counselor. Acceptable forms of payment include cash, check, or credit card (we accept HSA cards!). If you require any paperwork to be filled out or submitted to a third party, you may be expected to pay for the professional time required to complete these tasks.
Do you take my insurance?
There are only a few providers at SWFL Counseling, LLC who are participating providers with any commercial insurance plans. None of our counselors are contracted with Medicare or Medicaid; however, Leslie Taylor, PMHNP-BC is contracted with Medicare only. If you are interested in using your insurance, please verify that the provider is contracted with your insurance before your first appointment.
For the providers who are not participating providers with commercial insurance, please note that we cannot file claims to your insurance on your behalf. Because of this, you will be expected to pay the full fee at each session, regardless of your insurance coverage. We can provide you with a statement, which may be utilized to seek reimbursement from your insurance company. You will need to speak to your insurance company directly to discuss covered services and/or providers.
Feel free to discuss any questions or concerns regarding insurance with your counselor at any time.
Do I have to pay in advance for my first appointment?
When scheduling your first appointment, you may be asked for a credit card or make a 50% deposit to secure your time. Your willingness to do so indicates your commitment to counseling and sets the tone for the work we will be doing together in the future. We will NOT charge you until your scheduled session.
How can I schedule an appointment?
There are a few different options for scheduling, based on your preferences.
Don’t worry if you aren’t sure what to do. We are here for you to answer any questions. Just send us a message below, or give us a call!
What if I have to cancel my appointment?
There are some very understandable, unavoidable reasons to cancel or reschedule an appointment with less than 24 hours notice, including (but not limited to) sickness, traffic circumstances, and last-minute schedule changes. If you do need to cancel your scheduled appointment with less than 24 hours notice without a reasonable explanation, please be prepared to provide full compensation for the appointment, via the credit card on file. You will be notified prior to any charges for late-cancel or no-show appointments.
No Surprises Act: Good Faith Estimate (effective 1/1/2022)
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers are required to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
